How can I pay for my order?

We accept Visa and MasterCard as payment for your order online. If you wish to pay by cheque, you would have to mail us your order.

Am I charged for the items as soon as I order them?

All orders by debit or credit card are debited at time of order

Will I receive a confirmation of my order?

If, when placing your order, you provide us with your email address you will be sent an email confirming your order has been received. We will try to contact you at time of product despatch if you have provided a phone number

Changes to order

Please contact our customer service line..

My order had been shipped but it has not arrived yet?

As you have received a despatch notification, please rest assured that your order is on its way. Please allow up to 4 days for the delivery of your goods, however if this time has passed, please get in touch and we will happily look into this matter for you.

I have not yet received my order, when will it be despatched?

We aim to despatch orders 48 hours from when the order is received

How will my order be delivered?

All orders are delivered via our contracted courier service

Delivery is charged at £3.95 up to an order value of £40. Over £40, delivery is free